What is Itibia Technologies?Founded in 2006 by a team of telecommunications industry veterans with a proved track of records.Itibia Technologies aims to provide SMBs and Branch Office customers with world-class converged communication and IT system products and services, which offers enterprise-grade solution for next-generation such as Voice over IP (VoIP), data networking service, security service, real-time collaboration application, as well as other value-added service. In the same year as its foundation, Itibia Technologies, headquartered in New Jersey, U.S.A, established its first China R&D center, which located in Suzhou Industrial park, and built its China marketing & service team. All Itibia members commit themselves to the R&D and service provision of the next generation communication and IT integrated platform. Based on its excellent product “OfficeTen” and professional consultants, cooperation with Itibia is an absolutely successful and fruitful choice for business partners.  Who are our customers?Itibia serves branch offices, SMEs and SP. With its representative product OfficeTen, a next generation communication and IT integrated system and solution.What’s OfficeTen?OfficeTen is a unified service platform converged voice, data networking, security and collaboration to reduce complexity, unify multiple services, and optimize network performance. Its key features are listed below:
What’s OfficeTen-V/D/S/M/A?OfficeTen system is a converged communication and IT system. The design principle is “Service On Demand”. OfficeTen portfolio is listed as following: OfficeTen-V is the VoIP business module; OfficeTen-D refers to the routing & PBX module; OfficeTen-S is security module; and OfficeTen-M represents network management module; while OfficeTen-A means the application server agency module.What’s OTex?OTex is an intelligent user terminal from OfficeTen system. It combines soft phone and Enterprise Instant Message. With softphone functionality OTex can support high-quality domestic and international voice call; With IM functionality OTex provides text chat, file transfer and email,etc. OTex can be bind with enterprise directories or Outlook to support CRM expansion plug-ins. It also can be used as a VPN terminal.What is Service on Demand in OfficeTen?Modular concept is the design principle of OfficeTen. It contains software and hardware modules. It allows different configuration based on user’s requirement and support multi-module plug and play through license management.What is the advantage of OfficeTen?OfficeTen adopts modular design of software and hardware to achieve smooth communication / IT evolution to next generation network technology and protect users’ existing investments, as well as meet business development needs for communication / IT services. OfficeTen integrated patented technology of pipeline, multi-core balanced deployment to improve its efficiency and performance. As the platform of data and value-added services, OfficeTen brings value-added services opportunities with communication / IT infrastructure equipments.How will customers benefit from OfficeTen?OfficeTen is a voice, data, security, real-time applications integrated communication and IT system. To enterprise users, it can simplify the infrastructure of communications and IT network and reduce corporate investment, as well improve network management. Through the deployment of next generation enterprise information product OfficeTen, enterprises can also improve network security and enrich their real-time unified communications business.For operators, through the combination of existing telecommunication business of operators, OfficeTen can raise the ARPU of traditional voice services and the value-added services to bandwidth users, thus increase the customer loyalty and revenue. It can also cut down the cost through the use of enterprise CPE centralized network management to achieve IT outsourcing and the transformation from traditional telecom operators from s operators to comprehensive services Telecom providers For distributors or IS, OfficeTen significantly reduces the cost and technical difficulty of the original enterprise communications / IT integrated solutions, and improves the income of distributors, as well as lower sales difficuly. What’s OfficeTen Click to Dial service?The Click to Dial feature in OfficeTen combines OTex with directories in computers. Users can woke calls in their directory through click to dial. It can also be bind with traditional telephone terminals; achieve human-oriented experience on the basis of original telephone habits.What’s Voice to Email and FAX to Email?Traditionally, users can receive voice message through the voicemail phone only. Voice to Email breaks the tradition. It sends voice messages and data into a unified mailbox, so that no voice message will be missed. No matter where or when, users will not miss any business opportunities.FAX to Email provides the privacy requirement of FAX. Also, FAX reception services is based on IP network which allows users to receive their fax anywhere, anytime, without worrying about whether there are enough fax paper and data missing. What’s OfficeTen Web800 and call back?Web800 is a convenient plug-in feature. By pressing the web800 plug-in button, users can rapidly contact the peer companies. And all the calls are free of charge.What’s Enterprise IM and the benefits of using it?
What value-added services does OfficeTen offer?OfficeTen provides users with telecom-level services, and provide a large number of API interfaces(such as Accounting Interface etc)for third party application services. It has very good compatibility with enterprise intrinsic applications, and make them interactive, for example, the interaction between CRM and OTex enable enterprises a more convenient, simple and diverse communication form with their customers. This can gradually eliminate enterprises’ isolated information islands, and continuously enhance the interaction between voice and data, and derives various value-added application services, such as File Service, Print Service, Ftp Service, IM Service, Web Service, Mail Service,etc, which improve the service level of applications. Additionally, OfficeTen provides call waiting music, follow me, enterprise soft telephone exchange, virtual call center services,etc as well.What’s OfficeTen network behavior management service?OfficeTen-M network behavior management system is a software and hardware integration device specially designed for office network behavior management. This system can assist administrators to manage enterprises’ network resources, and provide HR management reference by completely recording and analyzing staff network behavior. OfficeTen-M also provides rich network behavior control strategy such as content auditing and management, traffic ranking and analysis, bandwidth management,etc. For carriers, OfficeTen-M can deliver a bandwidth value-added business,provide user ARPU and customer loyalty.What’s OfficeTen Centralized Management System and its benefits?OfficeTen centralized remote management is configured through Web interface. Remote management provides services such as: Auto-configuration and dynamic service, terminal initialization, real-time dynamic expansion, remote configuration for user personalized demand, log files, dynamic notice, version definition, configuration download & update, download progress notification etc.OfficeTen provides multi module and service in one system, but how to dispose of the legacy equipments in the current network?OfficeTen is a system comprised by hardware and software modules, this structure enables the "Service On Demand" business pattern. For enterprises already deployed part of equipments, OfficeTen can provide different functions that legacy equipments do not have. For example, if an enterprise has already deployed VoIP and data network equipment, then OfficeTen will offer it with network security and network behavior management modules. Cooperating with enterprise network equipment, OfficeTen can also be used to transform the old enterprise network system, gradually transfer operation and function to OfficeTen platform.How does centralized network management system carry out security management?Both user logon and operation need authentication and authorization by OfficeTen centralized network management system.Compared with traditional web logging, it has higher security.What’s OfficeTen 21st century office network?OfficeTen 21st century office network is a self-contained enterprise network communication system, which provides data, voice, security, Real-time services, etc. It is also an ALL-IN-ONE system which offers enterprise-grade converged communication and IT solution. |
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