The OfficeTen 3800 is a Multi-Service Gateway (MSG) targeted at small and medium enterprises and enterprise branch office with users of 200-1,000. The OfficeTen 2800 is the industry's first combination of a PBX, IP PBX, router, Ethernet switch, firewall, Internet behavior management system, VPN, unified communications, UC client applications such as the converged network communication systems. The OfficeTen 3800 has a unique modular design which in a unified hardware platform integrates voice communications, routing, switching, wireless AP, network security, real-time communication, 3G network access to applications as well as behavior management and other functions and operations. The OfficeTen 3800 has the reliability of carrier-class features such as: multi-power supply, multi-core processors, and large capacity common memory / disk redundancy arrangements.
 The OfficeTen 3800 can easily build enterprise data networks, VOIP voice networks, security, network infrastructure. The system provides value-added services, such as: UC client, telephone conference SMS, Voice to Email, ext roaming, number portability to achieve unified communications services, fully-integrated business communications system in order to streamline business processes. The deployment of the OfficeTen 3800 can improve the enterprises efficiency of office and communication operations, while reducing costs, improving profitability and operating efficiencies.