Program Overview

With the advances in IP communications, more and more enterprises are processing voice communication through IP technology. However, many companies have existing traditional voice service system have been unable to support the company's rapid deployment the IP services. Competition and price pressures have crated the need for a more cost-effective, efficient means of communication and the establishment of a centralized management system. Further, company's information-based network has been further improved to meet business communication security requirements.

OfficeTen IP voice switches provide a comprehensive set of proprietary IP voice communications solutions fully protect the enterprises existing investment and efficient use of existing resources while increasing revenues and reducing expenditures. Through this program OfficeTen can provide integrated IP voice communications solutions, build PSTN and VOIP voice networks. The system provides a reliable secure platform for enterprise networks and the business environment to meet the future needs of the enterprise’s expansion.

Typical OfficeTen Networking Structure

(1)Headquarters Deployment

The OfficeTen IP voice switching system can be deployed in the company's headquarters. The integration provides a set of core features including; an analog phone, internal network phone connections, and enables intelligent IVR, traffic switching, first-pass/ follow me, call forwarding, caller ID and other functions. The system supports multi-signaling protocols PSTN and connections including PRI/SS7/R2 or the use of analog relay. When an outside line dial out through the PSTN, the call goes through the deployment of the various branches of OfficeTen IP voice synthesized voice switching system through the IP private network voice calls using VoIP.

(2)Medium-sized Branch Office Deployment

More than 20 branch offices can deploy a comprehensive feature set of the OfficeTen IP voice switching system, including an analog phone, and PSTN connections which use digital or analog relay docking. When an outside line dials out through the PSTN, calls to other branches and headquarters through on the deployment of IP based voice switching system for forwarding to achieve an integrated VoIP calls.

(3)A Small Branch Office Deployment

Fewer branches can be achieved through the deployment of an IAD and headquarters as well as other VoIP calls between branch offices. IAD through the Internet is registered to the headquarters of an integrated OfficeTen IP voice switching systems and unified by Headquarters Telephone Number. All of the calls are control by the headquarters.

(4)Mini-branch

For 1-2 people mini-branches can be formed through the deployment of IP phones between headquarters and the branch offices VoIP network. IP phones register directly to the headquarters of an integrated OfficeTen IP voice switching systems and are unified by the Headquarters Telephone Number Management.

Business Description

OfficeTen IP voice switching systems integration integrated PBX / IP PBX / Voice Gateway functions. The system supports rich user terminals: ordinary analog phone, IP phone, PC software, telephone, etc., and the realization of all terminals, unified management number, a variety of easy interaction between the terminal allocated to achieve PC to PC, PC to Phone calls are used to easily set up call waiting, call hold, call transfer and other functions.

• Voice to Email

Use OfficeTen of this feature, when you failed to answer the phone when the calls can be transferred to voice mail, the Let the caller leave "Original Soundtrack," the message. When you are there is a new voice mail message, the mailbox will be by e-mail will be recorded in the form of voice to e-mail sent to your Email mailbox, so no matter where you will not miss any of your one voice message, always grasp the business opportunities.

• Conference Calls

Businesses are increasingly creating conference calls for meeting requirements, OfficeTen provides a powerful multi-party conference call features. Employees can participant via house telephone, Internet, traditional phone, mobile phones, IP phones, software phones, join the sessions, each participant can call in no matter where your location. The employee can join conference call by calling a telephone number and input the corresponding password. Then the employee is able to participate in the meeting can simultaneously speak and communicate with one another participants.
Business Benefits:

• To reduce the cost of the meeting
• Multi-terminal access
• Remote Free Access

• Follow Me／One-pass

    One pass can be to provide users with only the external number, you can use this number as a permanent change in the future number of external communications. The user's existing PHS, fixed telephone, mobile phone number can be to establish contacts with the numbers, regardless of how the use of the actual phone number changes, as long as others know the user's "One-pass" number. Users can be a variety of landline numbers, cell phone number with its binding, when the seat or not can not answer the phone when the automatic switching until you find the called party so far.

• Automatic Voice Navigation (IVR) / Attendant

The Automated Voice Response system (AVR) is the series of menu driven entries used to interface the computer with individuals over voice phone connections. Users can customize the IVR process to maximize their business opportunities.

Program Features

• Zero-cost Internal Communications

Through the Internet network, the OfficeTen deployment can enable the enterprise to realize a zero cost of internal communications. The device can support expansion with low maintenance non-technical management. This feature allows enterprises to protect capital investments, reduce costs, and achieve faster maintenance while reducing equipment maintenance costs.

• Efficient management

The use of a unified network management interface, from a local or remote to implement and manage the entire communications infrastructure results in efficient management. Centralized remote network management eliminates the need for necessary technicians and maintenance costs. The system can be used to easily monitor, manage and set up to facilitate fault location and fault inquiries, improve network management efficiency.

• Flexibility, scalability and versatility

The OfficeTen modular design concept enables complex voice communications technology, data network technology, security technology, and real-time collaborative business hardware and software integration. Meanwhile, the modular design is more flexible configuration and according to the user needs the hardware interfaces and software modules will facilitate the company future expansion and scalability.