Program Overview

Corporate headquarters and branch offices at all levels need to effective and cost efficient communications between them. Linking data and voice communication can be facilitated via the Internet, therefore reducing log distances and other communications costs. Common Multinational Problems:

1、The entire corporate network is not fully configured with VoIP.

Many local branches are not integrated with the entire network and are currently creating domestic and international telephone charges.

2、Inconsistent and non-compliant network equipment.

Many branch offices utilized different communication equipment from a variety of vendors. Inconsistent standard hardware and software and non-unified management increases branch maintenance costs and creates maintenance complexities.

3、There is no effective mechanism for QoS.

Without an effective mechanism for QOS, administrators cannot guarantee business-critical application priorities, such as VOIP. VOIP voice quality can be seriously reduced at times of network congestion.

OfficeTen networking equipment and software can provide; an effective solution to fully utilize Internet resources, the integration of data and voice networking solutions and reduce communications expenses. OfficeTen solutions can improve efficiencies of the internal network, improve data flow and link with customers, partners and suppliers and improve the competitiveness of the enterprises.

Typical OfficeTen Networking Structure

Business Description:

The OfficeTen IP voice switching systems has integrated PBX / IP PBX / Voice Gateway functions. The system supports rich user terminals; ordinary analog phone, IP phone, PC software, telephone, etc., and the realization of all terminals, unified number management number, short number dial within enterprise (last 4 digits) and easy interaction between the terminal and PC to PC, PC to Phone calls are used to easily set up call waiting, call hold, call transfer and other functions.

• Voice to Email

OfficeTen has a voice to email feature that emails you your recorded voice messages. So even if you are out if your office, you can get your voice messages through your email so you will not miss any business opportunities.

• Multi-party conference call capability

Businesses are increasingly using conference calls for group meetings. OfficeTen provides powerful multi-party conference call features, all participants via house telephone, Internet, traditional phone, mobile phones, IP phones, and software phones can join the sessions. Each participant no matter where you are can call a telephone number and input the corresponding password and be part of the group conference call meeting.
Value Added Business Benefits:

• Reduce meeting costs
• Multi-terminal access
• Remote Free Access

• Follow Me／One-Pass

• Automatic Voice Navigation (IVR) / Attendant

    The Automated Voice Response system (AVR) is the series of menu driven entries used to interface the computer with individuals over voice phone connections. Users can customize the IVR process to maximize their business opportunities.

OfficeTen provides gigabit-level L3/L2 wire-speed switching capabilities to provide NAT port mapping services, while providing routing services, and QoS & bandwidth management. The use of VLAN classification to achieve independence between the different branches within the company and can be divided into different sectors VLAN pairs. The ability to use DHCP dynamic address allocation may be based on the size of enterprises and dynamic allocation of the internal private network address of network hosts.
    OfficeTen traffic analysis provides the enterprise network traffic trends. The analysis provides a variety of traffic rankings, as well as the application of flow analysis of the distribution ratio. This can help operators view their network activity on a three-dimensional basis giving them a comprehensive understanding of their overall traffic situation and distribution allowing them to establish employee Web access control policies.
    OfficeTen provides Qos & bandwidth management services through the provision of classified DifferServe enterprise network traffic and different types of traffic set different priorities in order to protect business-critical (VoIP, video) applications. The system supports the staff, sectoral allocation of bandwidth, or in accordance with the application category bandwidth allocation. Through a simple operation the administrator can achieve the balance of various types of applications.

OfficeTen provides a firewall, VPN functionality, and Internet business functions such as behavior control, to provide users with comprehensive security solutions.

• Firewall

OfficeTen’s firewall allows the company to establish policies for internal and external network access, IP address restrictions, service restrictions to prevent DDoS attacks, and malicious IP addresses on the blacklist.

• VPN

OfficeTen supports PPTP and IPSec for the VPN. For site-to-site VPN connections, you can use IPSec tunnel mode, in each office and aggregation devices, IPSec channel between the open 1-2. IPSec tunnel mode can be used alone to create an encrypted IPSec tunnel allowing IP data packets go through IPSec encryption and tunneling on the IP network.

• Internet Behavior Management

The OfficeTen system provides effective network behavior management control functionality that effectively regulates employee access and sets personalized policy definitions. The policy definitions can be set for each individual, a department or application-specific policy for all personnel. The administrator can access the system and change implement changes in the companies policies as to what employees can access and when and what is restricted.

Program Features

• Headquarters and Branch Offices

OfficeTen products effectively integrate Headquarters and Branch offices communications access solutions and IT applications. OfficeTen equipment converges voice, data, security, and application technologies, integration IPPBX / PBX, firewalls, routers, switches, VPN, IPS, bandwidth management, application control and other functions into a all-in-one solution.Converging voice, data gateway, IP networks, and analog communication platforms saves the enterprise a one-time investment and future maintenance costs. This greatly reduces the complexity of network equipment procurement, deployment and shortens the implementation cycle of enterprise network. The program is particularly suitable for new or relocation enterprises and branch offices.

• Global Headquarters and Branch Offices

Corporate headquarters and branch offices at all levels need to communicate effectively and this can be completed via the Internet and OfficeTen solutions. Voice links among the entities incur excessive telecommunications long-distance and other service charges.
OfficeTen products and solutions provide an effective solution to make full use of Internet resources and the integration of data and voice networking solutions while reduce communications expenses. This results in improved competitiveness, productivity and relationships with while customers and partners.

• Distributed Call Center Solutions

OfficeTen’s call center system module provides outbound service, fax service, and voice mail, messaging functions and effective combination of device modules to support a 24 x 7 full-service model.

• Unified Communications Solutions Applications

OfficeTen equipment through the proprietary IP network architecture provides users with a feature-rich easy-to-communicate environment. The unified communications solution is user friendly. E-mail, Internet telephony, voice mail, text messaging, instant messaging are integrated with a smart client desktop software tool. The user can search existing directories to locate contacts and easy to use voice to "click to call", thus connecting with our customers on multi-level exchanges therefore effectively recognizing market opportunities.

• Standardized Equipment Deployment & Remote Centralized Management

As economic globalization and competition intensifies, large corporations are establishing additional branch offices around the world. These corporations are faced with technical and management issues regarding deployed network and telecommunication equipment and devices. OfficeTen convergence products and software solutions can mitigate these issues. The OfficeTen products provide a remote centralized multi-management model. Through the deployment of OfficeTen’s remote unified management software, the administrator only needs to configure the network at the corporate Headquarters. From the IT center the administrator you can manage all of the OfficeTen devices remotely from this centralized location.

• Information Security and Network Management

OfficeTen provides a gigabit-level L3/L2 wire-speed switching capabilities to provide NAT port mapping services, routing services, and QoS & bandwidth management. The use of VLAN classification, the internal network can be configured independently; in-house VLAN pairs can be divided into different sectors. The ability to use DHCP dynamic address allocation may be based on body size and dynamic allocation of the internal private network address of the network hosts.
    OfficeTen device provides an enterprise-class firewall, VPN, IPS, online certification, as well as unique features such as behavioral control access to the Internet that can be the external network and intranet for better security management. Integrating the hardware, firewall / VPN / IPS / authentication and other functions can achieve external network access control, attack prevention and protection. Through the online behavior control the system can monitor or restrict employee online behavior. (QQ / MSN / YM chat, BT / electric donkey download, online video, and inappropriate site visits).
    The OfficeTen system can allocate different bandwidth and applications according to business and employee requirements. At the same time, the bandwidth management can protect critical applications (such as VoIP), and to restrict the activities of a high bandwidth utilization and improve network utilization.

• Value-added business applications

The OfficeTen System provides rich value-added services such as on the First-Pass, follow-me, conference calls, voice mail, IP fax and other services.